Join our team

Mission

Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect for international humanitarian norms in armed conflict and other situations of violence. Geneva Call’s mission is to ensure that AGDAs respect International Humanitarian Law and basic humanitarian principles in the areas where they fight, or they control.
Geneva Call consists of many diverse nationalities, cultures, languages, and opinions. Geneva Call is an inclusive working environment for all its staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation, and gender identity.

Role

The Program Coordinator for Syria is responsible for day-to-day management and coordination of the program in their geographic area of responsibility (Aleppo/Damascus). He/she leads humanitarian engagement efforts with relevant AGDAs and civil society actors, building and consolidating relationships with relevant stakeholders. He/she will ensure that Geneva Call’s projects are implemented effectively and to the highest standard. The Program Coordinator reports to the Syria Country Director.

Duties and responsibilities

Key priorities

Humanitarian Engagement

• Lead humanitarian engagement with the Syrian transitional government, AGDAs, civil society and other relevant stakeholders in your geographic area of responsibility, developing and maintaining strong relationships with all relevant groups, organisations and individuals.
• Develop and regularly update a humanitarian engagement strategy for the above stakeholders, ensuring alignment with Geneva Call’s broader goals, and in close consultation with CMT and program field team.
• Collect and analyze field-level protection and conflict -related data (from field visits, contacts, social media, reports etc) to identify priorities and opportunities for humanitarian engagement with government, AGDAs and other stakeholders, aiming at improvements in policy and behavioral practices. 
• Engage local and international humanitarian organizations regularly, participate in relevant humanitarian coordination mechanisms (clusters & working groups}, and consolidate the friends of IHL Network.
• Organise and participate in trainings, workshops and other capacity building events with target stakeholders on IHL and humanitarian norms.
• Participate when relevant to events and workshops around AGDA and civil society engagement.

Security

• Act as Security Focal Point for your geographic area of responsibility.
• Monitor the security situation closely, sharing details and analysis of security events and trends, providing regular security updates about the program area to the CD and security management team.
• Adhere to Geneva Call safety and security procedures and ensure the adherence of staff you manage

Programme Management & Coordination

• Coordinate Geneva Call’s programme in your area of responsibility in line with the agreed country strategy.
• Develop and manage a workplan for projects and activities under your responsibility.
• Manage program staff and report program activities on regular basis internally and externally if needed.
• Ensure effective flow of information and communication with partners and stakeholders and update the country director on latest developments.
• Organize regular meetings with the team to strengthen effective coordination and collaboration and promote teambuilding..

Programme communication, reporting and monitoring

• Support the design, preparation and implementation of communications strategy including the production of external communication materials, activities, campaigns, events and other initiatives.
• Prepare regular reports on activities undertaken and support the preparation of funding proposals, donor reports and internal reporting (monthly sitrep reports).
• Support the development and implementation of monitoring plans and tools

Human Resources Management

• Line-manage programme staff in your area of responsibility according to Geneva Call’s policies and procedures.

Program Budget Monitoring

• Ensuring that program expenditures are in line with the budgets,
• Ensure program procurement & logistics are run in line with budget and in coordination with the Support Coordinator

Main qualifications

Education and experience

• Completed Master’s degree in relevant field such as Political or Social Science, International Relations, International Humanitarian Law or Human Rights;
• Minimum 5 years of equivalent work experience in a humanitarian/protection organization. Experience as Head of Programme or Programme Coordinator is required;
• Knowledge in International Humanitarian Law (IHL) or International Human Rights Law is a strong asset;
• Experience with humanitarian negotiations is an asset;
• Certification with the Centre of Competence for Humanitarian Negotiation is an asset;
• Work experience with an international organization and in multiple countries is an asset;

Technical Skills

• Solid diplomatic skills with ability to communicate with high level interlocutors;
• Strong organizational and analytical skills;
• Established network in country of operation;
• Passionate about political and security affairs in the region;
• Experience in developing professional relationships with various stakeholders and working in a neutral and objective manner;
• IT Tools (MS Office, Excel, email);

Language Skills

• Fluency in English and Arabic: Knowledge of other local languages is considered an asset;

Performance management

The employee will be accountable for the responsibilities and the competencies, in accordance with the GC Performance Management. The following documents will be used for performance reviews:

• The Job Description
• The individual Work- and Professional Development Plan
• The Competency Framework

Conflict of interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to the Foundation’s principles and values, or whose previous position could engender safety issues for co-workers at Appel de Genève / Geneva Call, will be excluded from this selection process.

Conditions

• Position: Programme Coordinator
• Type of Contract: National – 12 months renewable subject to performance and funding
• Activity rate: 100%, full-time position
• Work place: Syria
• Preferred start date: 01 July 2025

Application

No later than 27 May, 2025.

Important Note: Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since, we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.

Mission

Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect for international humanitarian norms in armed conflict and other situations of violence. Geneva Call’s mission is to ensure that AGDAs respect International Humanitarian Law and basic humanitarian principles in the areas where they fight, or they control.
Geneva Call consists of many diverse nationalities, cultures, languages, and opinions. Geneva Call is an inclusive working environment for all its staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation, and gender identity.

Role

Geneva Call is seeking a Support Coordinator who will ensure the efficient management of support services for Geneva Call, including finance, human resources, procurement, logistics and administration and be accountable for support services system, processes and standardization in-country to ensure transparency, accountability and a robust system of internal control. The Support Coordinator will ensure compliance with Geneva Call’s policies and processes and all local legal requirements, including conducting spot checks and internal audits as necessary. The Support Coordinator will communicate and coordinate between departments, ensuring administrative systems and procedures effectively support operations.

Duties and responsibilities

Key priorities

Finance

• Support the CD and Country Program in the formulation, implementation and monitoring of annual business/project plans, budgets and forecasts
• Produce monthly Budget v Actual reports and present these to GC country management, highlighting potential issues with current projects and propose mitigating strategies
• Identify and report on financial trends, working collaboratively with the country management to produce options/scenarios/corrective action plans that ensure ongoing financial stability for the Country Program
• Produce donor format budgets and budget narratives, as well as donor financial reports for review and submission.
• Ensure compliance with Geneva Call and Donor policies
• Create, maintain and implement a cost allocation system, ensuring that direct and indirect costs are allocated appropriately
• Provide financial management oversight and support, developing the capacity and career development of National staff, ensuing financial consistency and quality.
• Guide the development of budgets, proposals and operational plans, ensuring that new projects are appropriately resourced and costed.
• Oversee all Financial Accounting matters, including maintenance of the general ledger, balance sheet, receipts, payments and payroll requirements
• Oversee the cash flow requirements of the program, liaising with Geneva Call HQ to facilitate Field cash transfers.
• Manage the effects of exchange rate fluctuations between local and contract currencies, highlighting upcoming issues early and identifying mitigating strategies.
• Oversee the financial management of partner delivery contracts
• Lead on audit matters
• Manage and review the monthly accounts closing process for the program, ensuring HQ deadlines are met and all Continia reports are submitted on time.
• Setting up a financial reporting and contract management systems

Human Resources

• Provide HR support to the country management on any HR matters, strengthening HR capacity throughout the program.
• Develop, monitor and review the national HR framework to ensure compliancy with local legislation.
• Manage and review the monthly leave tracking and payroll reporting cycle for national staff to ensure that any issues are flagged and followed up on a timely basis, and payroll deadlines are met.
• Update the staff database on a weekly basis; maintain a process to ensure that any changes are updated timely.  All documents are uploaded in SharePoint.
• Responsible for the leavers and joiners’ process in-country.
• Timesheets are signed monthly. Geneva Call’s processes are followed.
• Participation to the monthly HR global connects.
• Implementation of new policies in collaboration with HQ.
• HR representative in-country for any HR related communication, in collaboration with HQ.
• Engages in annual HR projects and priorities, in collaboration with HR function / HQ.
• Ensure monthly reporting as requested such as recruitment and leave, as requested

Procurement

• Ensure that procurement actions are carried out in line with policies and procedures, and donor requirements, maintaining the right levels of procurement, appropriate controls and accountability, ensuring best value for GC.
• Provide technical guidance to the program senior management.
• Develop and update program procurement plans to ensure timely procurement.
• Manage the end-to-end procurement process, in line with GC procurement procedures and in collaboration with Procurement at HQ.

Safety & Security

• Ensure all safety and security communications, transports, and housing material and equipment is available and properly functioning.
• Responsible to share the pre-arrival briefing to new members or visitors in the country.
• Ensure all new staff have filled in the digital Proof of Life form.
• Supports Country Director with Safety & Security budgeting.

Administration & Logistics

• Ensure a proper filing system of HR contracts, accountancy and premises & services contracts.
• Support visa and travel requests.

Compliance

• Work within the framework of Geneva Call’s core values, promoting ethical behaviour. Be an ambassador for the code of conduct and role model accountability.
• Ensure familiarity with and adhere to all Geneva Call policies and procedures.
• Undertake the role in a manner appropriate to the cultural context and within the local legal framework.
• Understand and uphold the standards outlined in Geneva Call’s safeguarding framework, acting with due care and attention to safeguard the wellbeing of staff, consultants and partners and anyone else who works with or on behalf of Geneva Call. Report concerns if they do arise.

Main qualifications

Education and experience

• Bachelor’s degree in finance or business degree specialized in finance with an accounting qualification a plus, as well as experience in payroll and human resources.
• 5+ years of progressively responsible experience at national level in human rights and/or humanitarian organizations in a similar role.
• Experience of overseeing complex financial planning, monitoring, forecasting and reporting.
• Experience with Dynamics 365 Business Central is a plus.

Technical Skills

• Effective financial management skills including complex financial scenario planning.
• Good understanding of financial risk management approaches.
• Good understanding of local legislation.
• Experience in HR.

Language Skills

• Fluency in English and Arabic; Knowledge of other local languages is considered an asset

Performance management

The employee will be accountable for the responsibilities and the competencies, in accordance with the GC Performance Management. The following documents will be used for performance reviews:

• The Job Description
• The individual Work- and Professional Development Plan
• The Competency Framework

Conflict of interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to the Foundation’s principles and values, or whose previous position could engender safety issues for co-workers at Appel de Genève / Geneva Call, will be excluded from this selection process.

Conditions

• Position: Support Coordinator
• Type of Contract: National – 12 months renewable subject to performance and funding
• Activity rate: 100%, full-time position
• Work place: Syria
• Preferred start date: 01 July 2025

Application

No later than 27 May, 2025.

Important Note: Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since, we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.

Mission

Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect for international humanitarian norms in armed conflict and other situations of violence. Geneva Call’s mission is to ensure that AGDAs respect International Humanitarian Law and basic humanitarian principles in the areas where they fight, or they control.
Geneva Call consists of many diverse nationalities, cultures, languages, and opinions. Geneva Call is an inclusive working environment for all its staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation, and gender identity.

Role

Geneva Call is seeking a highly qualified and experienced Head of Programme who will provide overall leadership, technical oversight, management and strategic vision to the program of Geneva Call in Syria while managing staff and resources to ensure that the program meets its objectives and deliverable timely, qualitatively and within budget. The Head of Programme will work in a fluctuating and uncertain context and will constantly adapt to the programmatic needs of Geneva Call, including possible direct interactions with armed groups.

Duties and responsibilities

Key priorities

Programme Management and Coordination

• Coordinate, develop and manage Syria’s country programme to ensure quality project implementation and appropriate project cycle management, in accordance with strategies, project plans and Geneva Call procedures;
• Develop and update programmatic methodologies;
• Analyse conflict and humanitarian situation on a regular basis and ensure its integration into project design and implementation;
• Ensure effective flow of information and communication with partners and stakeholders and update Country Director on latest developments;
• Ensure that programme expenditures, procurement and logistics are in line with project budgets, country office financial plans and internal and donor regulations;
• Support Country Director and HQ in engaging senior government officials, humanitarian agencies and other key stakeholders;

Human Resource Manageemnt

• Line-manage relevant programme staff according to the country’s operational set up;
• Assist in the recruitment and selection of programmatic staff and consultants

Planning, Monitoring and Reporting

• Develop programme work plans and budgets in consultation with programme team according to Geneva Call’s operational and MEAL procedures;
• Ensure timely and quality tracking and reporting of project work plans, logframes and indicators;
• Support programme staff in implementation of MEAL system;
• Regularly conduct field missions and monitor activities to achieve desired programme results in line with organizational requirements;
• Prepare regular monitoring reports and support the MEAL Coordinator in conducting internal programme evaluations and audits;

External Relations

• Liaise with partners and stakeholders, including potentially members of armed groups, to ensure close cooperation, collaboration and coordination;
• Ensure proper implementation of donor visibility and communications plan, also taking into account security and perception risks and seeking for derogations/exemptions when required;
• Attend and represent GC as required at conferences and other fora of interest to the organisation;
• Perform any other tasks as assigned by the line managers.

Duties

Compliance

• Works within the framework of Geneva Call’s core values, promoting ethical behaviour. Be an ambassador for the code of conduct and role model accountability;
• Ensures familiarity with and adhere to all Geneva Call policies and procedures;
• Undertakes the role in a manner appropriate to the cultural context and within the local legal framework;
• Understands and uphold the standards outlined in Geneva Call’s safeguarding framework, acting with due care and attention to safeguard the wellbeing of staff, consultants and partners and anyone else who works with or on behalf of Geneva Call. Reports concerns if they do arise;

Main qualifications

Education and experience

• Completed Master’s degree in relevant field such as Political or Social Science, International Relations, International Humanitarian Law or Human Rights;
• Minimum 5 years of equivalent work experience in a humanitarian/protection organization. Experience as Head of Programme or Programme Coordinator is required;
• Knowledge in International Humanitarian Law (IHL) or International Human Rights Law is a strong asset;
• Experience with humanitarian negotiations is an asset;
• Certification with the Centre of Competence for Humanitarian Negotiation is an asset;
• Work experience with an international organization and in multiple countries is an asset;

Technical Skills

• Solid diplomatic skills with ability to communicate with high level interlocutors;
• Strong organizational and analytical skills;
• Established network in country of operation;
• Passionate about political and security affairs in the region;
• Experience in developing professional relationships with various stakeholders and working in a neutral and objective manner;
• IT Tools (MS Office, Excel, email);

Language Skills

• Fluency in English;
• Knowledge of Arabic language is considered an asset;

Performance management

The employee will be accountable for the responsibilities and the competencies, in accordance with the GC Performance Management. The following documents will be used for performance reviews:

• The Job Description
• The individual Work- and Professional Development Plan
• The Competency Framework

Conflict of interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to the Foundation’s principles and values, or whose previous position could engender safety issues for co-workers at Appel de Genève / Geneva Call, will be excluded from this selection process.

Conditions

• Position: Head of Programme
• Type of Contract: International – 12 months renewable subject to performance and funding
• Activity rate: 100%, full-time position
• Work place: Syria
• Preferred start date: 01 July 2025

Application

No later than 31 May, 2025.

Important Note: Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since, we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.

Mission

Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect for international humanitarian norms in armed conflict and other situations of violence. Geneva Call’s mission is to ensure that AGDAs respect International Humanitarian Law and basic humanitarian principles in the areas where they fight, or they control.
Geneva Call consists of many diverse nationalities, cultures, languages, and opinions. Geneva Call is an inclusive working environment for all its staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation, and gender identity.

Role

Geneva Call is seeking a highly qualified and experienced Head of Programme who will provide overall leadership, technical oversight, management and strategic vision to the program of Geneva Call in Colombia while managing staff and resources to ensure that the program meets its objectives and deliverable timely, qualitatively and within budget. The Head of Programme will work in a fluctuating and uncertain context and will constantly adapt to the programmatic needs of Geneva Call, including possible direct interactions with armed groups.

The position is open to Colombian nationals and foreigners with a valid Colombian residency permit only.

Duties and responsibilities

Key priorities

Programme Management and Coordination

• Coordinate, develop and manage Colombia’s country programme to ensure quality project implementation and appropriate project cycle management, in accordance with strategies, project plans and Geneva Call procedures;
• Develop and update programmatic methodologies;
• Analyse conflict and humanitarian situation on a regular basis and ensure its integration into project design and implementation;
• Ensure effective flow of information and communication with partners and stakeholders and update Country Director on latest developments;
• Ensure that programme expenditures, procurement and logistics are in line with project budgets, country office financial plans and internal and donor regulations;
• Support Country Director and HQ in engaging senior government officials, humanitarian agencies and other key stakeholders;

Human Resource Manageemnt

• Line-manage relevant programme staff according to the country’s operational set up;
• Assist in the recruitment and selection of programmatic staff and consultants

Planning, Monitoring and Reporting

• Develop programme work plans and budgets in consultation with programme team according to Geneva Call’s operational and MEAL procedures;
• Ensure timely and quality tracking and reporting of project work plans, logframes and indicators;
• Support programme staff in implementation of MEAL system;
• Regularly conduct field missions and monitor activities to achieve desired programme results in line with organizational requirements;
• Prepare regular monitoring reports and support the MEAL Coordinator in conducting internal programme evaluations and audits;

External Relations

• Liaise with partners and stakeholders, including potentially members of armed groups, to ensure close cooperation, collaboration and coordination;
• Ensure proper implementation of donor visibility and communications plan, also taking into account security and perception risks and seeking for derogations/exemptions when required;
• Attend and represent GC as required at conferences and other fora of interest to the organisation;
• Perform any other tasks as assigned by the line managers.

Duties

Compliance

• Works within the framework of Geneva Call’s core values, promoting ethical behaviour. Be an ambassador for the code of conduct and role model accountability;
• Ensures familiarity with and adhere to all Geneva Call policies and procedures;
• Undertakes the role in a manner appropriate to the cultural context and within the local legal framework;
• Understands and uphold the standards outlined in Geneva Call’s safeguarding framework, acting with due care and attention to safeguard the wellbeing of staff, consultants and partners and anyone else who works with or on behalf of Geneva Call. Reports concerns if they do arise;

Main qualifications

Education and experience

• Completed Master’s degree in relevant field such as Political or Social Science, International Relations, International Humanitarian Law or Human Rights;
• Minimum 10 years of equivalent work experience in a humanitarian/protection organization. Experience as Head of Programme or Programme Coordinator is required;
• Knowledge in International Humanitarian Law (IHL) or International Human Right Law is a strong asset;
• Experience with humanitarian negotiations is an asset;
• Certification with the Centre of Competence for Humanitarian Negotiation is an asset;
• Work experience with an international organization and in multiple countries is an asset;

Technical Skills

• Solid diplomatic skills with ability to communicate with high level interlocutors;
• Strong organizational and analytical skills;
• Established network in country of operation;
• Passionate about political and security affairs in the region;
• Experience in developing professional relationships with various stakeholders and working in a neutral and objective manner;
• IT Tools (MS Office, Excel, email);

Language Skills

• Fluency in Spanish;
• Excellent English language skills are required;

Performance management

The employee will be accountable for the responsibilities and the competencies, in accordance with the GC Performance Management. The following documents will be used for performance reviews:

• The Job Description
• The individual Work- and Professional Development Plan
• The Competency Framework

Conflict of interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to the Foundation’s principles and values, or whose previous position could engender safety issues for co-workers at Appel de Genève / Geneva Call, will be excluded from this selection process.

Conditions

• Position: Head of Programme
• Type of Contract: National – 12 months renewable subject to performance and funding (with 25 days of vacation per year)
• Activity rate: 100%, full-time position
• Work place: Bogota, Colombia
• Preferred start date: 01 June 2025

Application

No later than 08 May, 2025.

Important Note: Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since, we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.