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Tenders offers

1 opportunity


RFP Objective

Geneva Call’s objective is to partner with a competent Payroll Company that has extensive global experience in Payroll Services and superior customer service. We are looking for a Payroll Company who can demonstrate their ability to provide a fully managed end to end payroll service, statutory knowledge/compliance for all countries in scope and comprehensive reporting and analysis. The countries in scope are: Afghanistan, Belgium, Burkina Faso, Colombia, DRC, Iraq, Libya, Myanmar, Philippines, Sudan, South Sudan, Switzerland, Syria, Thailand, Türkiye, Ukraine, and Yemen.

RFP Calendar

The timeline for the RFP process is below. While we do not anticipate any changes to this timeline, Geneva Call reserves the right to adjust the timeline as needed.

RFP Issue DateWednesday, 27 September 2023
Deadline for receipt of questions Friday, 6 October 2023
Deadline for receipt of proposalsFriday, 20 October 2023
Vendors presentation anticipated dateWeek commencing 23 October 2023
Vendor selection anticipated dateMonday, 6 November 2023

Start date of operational services for Switzerland: 1 January 2024
Start date of operational services for Burkina Faso, Myanmar, and Yemen: 1 April 2024
Start date of operational services for all other countries: 1 June 2024

Proposal submission address

Please send your proposal in two parts (1) Financial outline for the bid (2) Bid proposal with relevant technical details to the address below no later than Friday, 20 October 2023.

If by email (preferred):
– The financial proposals should be sent to
– The technical details to

If by mail:
Ms. Marcela Saxlund
Geneva Call
47 chemin de la Chevillarde, CH-1224 Chêne-Bougeries, Geneva – Switzerland

Bid validity

Proposals are expected to be binding for a period of ninety (90) days from the published response date.

RFP Terms & Conditions

a. The Request for Proposals is not and shall not be considered an offer by Geneva Call.
b. All responses must be received on or before the date and time indicated on the RFP. Responses must be made in two separate submissions, one being the financials of the proposed bid and the second representing the technical details of the bid.
c. All proposals will be considered binding offers. Prices proposed must be valid for entire period provided by respondent.
d. All awards will be subject to Geneva Call’s contractual terms and conditions and contingent on the availability of donor funding.
e. Geneva Call reserves the right to accept or reject any proposal or cancel the solicitation process at any time and shall have no liability to the proposing organisations submitting proposals for such rejection or cancellation of the request for proposals.
f. Geneva Call reserves the right to accept all or part of the proposal when award is provided.
g. All information provided by Geneva Call in this RFP is offered in good faith. Individual items are subject to change at any time, and all bidders will be provided with notification of any changes. Geneva Call is not responsible or liable for any use of the information submitted by bidders or for any claims asserted therefrom.
h. Geneva Call reserves the right to require any bidder to enter into a non-disclosure agreement.
i. The bidders are solely obligated to pay for any costs, of any kind whatsoever, which may be incurred by bidder or any third parties, in connection with the Response. All responses and supporting documentation shall become the property of Geneva Call, subject to claims of confidentiality in respect of the response and supporting documentation, which have been clearly marked confidential by the bidder.


Annex I

Request for Proposal minimum requirements.

Annex II

In the attached Excel file, you will find the relevant details and information required by Geneva Call. Please review and fill out the following tabs:

“Company Background Information”
“Product Information”
“Implementation Process”
“IT Security & Compliance Issues”
“Questions from Vendors”

Should you wish to send the answers in a different format, please feel free to do so.