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Mission

Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect for international humanitarian norms in armed conflict and other situations of violence. Geneva Call’s mission is to ensure that AGDAs respect International Humanitarian Law and basic humanitarian principles in the areas where they fight, or they control.
Geneva Call consists of many diverse nationalities, cultures, languages, and opinions. Geneva Call is an inclusive working environment for all its staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation, and gender identity.

Role

Geneva Call is seeking a highly qualified and experienced Head of Programme who will provide overall leadership, technical oversight, management and strategic vision to the program of Geneva Call in Syria while managing staff and resources to ensure that the program meets its objectives and deliverable timely, qualitatively and within budget. The Head of Programme will work in a fluctuating and uncertain context and will constantly adapt to the programmatic needs of Geneva Call, including possible direct interactions with armed groups.

Duties and responsibilities

Key priorities

Programme Management and Coordination

• Coordinate, develop and manage Syria’s country programme to ensure quality project implementation and appropriate project cycle management, in accordance with strategies, project plans and Geneva Call procedures;
• Develop and update programmatic methodologies;
• Analyse conflict and humanitarian situation on a regular basis and ensure its integration into project design and implementation;
• Ensure effective flow of information and communication with partners and stakeholders and update Country Director on latest developments;
• Ensure that programme expenditures, procurement and logistics are in line with project budgets, country office financial plans and internal and donor regulations;
• Support Country Director and HQ in engaging senior government officials, humanitarian agencies and other key stakeholders;

Human Resource Manageemnt

• Line-manage relevant programme staff according to the country’s operational set up;
• Assist in the recruitment and selection of programmatic staff and consultants

Planning, Monitoring and Reporting

• Develop programme work plans and budgets in consultation with programme team according to Geneva Call’s operational and MEAL procedures;
• Ensure timely and quality tracking and reporting of project work plans, logframes and indicators;
• Support programme staff in implementation of MEAL system;
• Regularly conduct field missions and monitor activities to achieve desired programme results in line with organizational requirements;
• Prepare regular monitoring reports and support the MEAL Coordinator in conducting internal programme evaluations and audits;

External Relations

• Liaise with partners and stakeholders, including potentially members of armed groups, to ensure close cooperation, collaboration and coordination;
• Ensure proper implementation of donor visibility and communications plan, also taking into account security and perception risks and seeking for derogations/exemptions when required;
• Attend and represent GC as required at conferences and other fora of interest to the organisation;
• Perform any other tasks as assigned by the line managers.

Duties

Compliance

• Works within the framework of Geneva Call’s core values, promoting ethical behaviour. Be an ambassador for the code of conduct and role model accountability;
• Ensures familiarity with and adhere to all Geneva Call policies and procedures;
• Undertakes the role in a manner appropriate to the cultural context and within the local legal framework;
• Understands and uphold the standards outlined in Geneva Call’s safeguarding framework, acting with due care and attention to safeguard the wellbeing of staff, consultants and partners and anyone else who works with or on behalf of Geneva Call. Reports concerns if they do arise;

Main qualifications

Education and experience

• Completed Master’s degree in relevant field such as Political or Social Science, International Relations, International Humanitarian Law or Human Rights;
• Minimum 5 years of equivalent work experience in a humanitarian/protection organization. Experience as Head of Programme or Programme Coordinator is required;
• Knowledge in International Humanitarian Law (IHL) or International Human Rights Law is a strong asset;
• Experience with humanitarian negotiations is an asset;
• Certification with the Centre of Competence for Humanitarian Negotiation is an asset;
• Work experience with an international organization and in multiple countries is an asset;

Technical Skills

• Solid diplomatic skills with ability to communicate with high level interlocutors;
• Strong organizational and analytical skills;
• Established network in country of operation;
• Passionate about political and security affairs in the region;
• Experience in developing professional relationships with various stakeholders and working in a neutral and objective manner;
• IT Tools (MS Office, Excel, email);

Language Skills

• Fluency in English;
• Knowledge of Arabic language is considered an asset;

Performance management

The employee will be accountable for the responsibilities and the competencies, in accordance with the GC Performance Management. The following documents will be used for performance reviews:

• The Job Description
• The individual Work- and Professional Development Plan
• The Competency Framework

Conflict of interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to the Foundation’s principles and values, or whose previous position could engender safety issues for co-workers at Appel de Genève / Geneva Call, will be excluded from this selection process.

Conditions

• Position: Head of Programme
• Type of Contract: International – 12 months renewable subject to performance and funding
• Activity rate: 100%, full-time position
• Work place: Syria
• Preferred start date: 01 July 2025

Application

No later than 31 May, 2025.

Important Note: Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since, we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.

1.           RFP Objective

Geneva Call works to improve the protection of civilians in armed conflict by promoting respect among armed groups and de facto authorities for international humanitarian norms and principles. Geneva Call is seeking a qualified service provider to enter into a one-year framework agreement for the provision of English to Burmese translation services. The service provider will be expected to deliver high-quality translations suitable for use in humanitarian contexts.

2.              RFP Calendar

The timeline for the RFP process is below. While we do not anticipate any changes to this timeline, Geneva Call reserves the right to adjust the timeline as needed.

Action	Date
RFP Issue Date	30th April 2025
Deadline for Receipt of Proposals	31st May 2025
Vendor Selection Anticipated Date	13th June 2025

Start date of operational services:       June 2025

3.              Proposal Submission Address

Please divide the offer into two separate proposals, being the financial proposal and the technical proposal to the address below no later than 31^st May 2025.

Geneva Call 

47 chemin de la Chevillarde, CH-1224 Chêne-Bougeries Geneva – Switzerland   

And/or to the following email address

The financial proposal can be sent to: rfpfinance@genevacall.org.

The technical proposal can be sent to: rfp@genevacall.org.

4.           Bid Validity

Proposals are expected to be binding for a period of ninety (90) days from the published response date. Please see RFP attached for more details.

5.           RFP Terms & Conditions

1. The Request for Proposals is not and shall not be considered an offer by Geneva Call.
2. All responses must be received on or before the date and time indicated on the RFP.
3. All proposals will be considered binding offers. Prices proposed must be valid for entire period provided by respondent.
4. All awards will be subject to Geneva Call’s contractual terms and conditions and contingent on the availability of donor funding.
5. Geneva Call reserves the right to accept or reject any proposal or cancel the solicitation process at any time and shall have no liability to the proposing organisations submitting proposals for such rejection or cancellation of the request for proposals.
6. Geneva Call reserves the right to accept all or part of the proposal when award is provided.
7. All information provided by Geneva Call in this RFP is offered in good faith. Individual items are subject to change at any time, and all bidders will be provided with notification of any changes. Geneva Call is not responsible or liable for any use of the information submitted by bidders or for any claims asserted therefrom.
8. Geneva Call reserves the right to require any bidder to enter into a non-disclosure agreement.
9. The bidders are solely obligated to pay for any costs, of any kind whatsoever, which may be incurred by bidder or any third parties, in connection with the Response. All responses and supporting documentation shall become the property of Geneva Call, subject to claims of confidentiality in respect of the response and supporting documentation, which have been clearly marked confidential by the bidder.

6.           Attachments

• Annex I Request for Proposal minimum requirements