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Appels d’offres

L’Appel de Genève a régulièrement besoin de faire appel à des fournisseurs externes pour mettre en œuvre ses projets. Vous trouverez sur cette page une liste d’appels d’offres et de demandes.

Appels d’offres ouverts

1 opportunité

Psychosocial support services

1.           RFP Objective

Background

Geneva Call is a neutral and impartial humanitarian organization that works to promote respect for international humanitarian norms in areas affected by armed conflict.

Purpose of the project
The purpose of this project is to engage a qualified third-party service provider to deliver comprehensive, confidential, accessible, and culturally sensitive psychosocial support services to employees, with the aim of promoting psychological well-being, preventing psychosocial risks, and supporting a healthy, resilient, and productive working environment. 

The selected provider will offer professional psychological assistance to employees experiencing personal, context-related or work-related difficulties, including stress, anxiety, emotional distress, burnout, conflict management, interpersonal challenges, traumatic experiences, and other mental health concerns. 

The services should be accessible to employees across different geographical locations, languages, and cultural backgrounds, primarily through secure remote consultation channels, with additional support modalities where appropriate. 

The project forms part of the organisation’s broader commitment to employee well-being, duty of care, psychosocial risk prevention, and the promotion of a psychologically safe workplace. 

The selected provider will be expected to deliver both reactive psychological support and proactive mental health prevention services, while ensuring strict confidentiality, professional clinical standards, and compliance with applicable data protection requirements. 

2.              RFP Calendar

The timeline for the RFP process is below. While we do not anticipate any changes to this timeline, Geneva Call reserves the right to adjust the timeline as needed.

ActionDate
RFP Issue Date30 October 2026
Deadline for Receipt of Proposals27 November 2026
Vendor selection anticipated date11 December 2026
Start date of operational services:January 2027

3.              Proposal Submission Address

Please divide the offer into two separate proposals, being the financial proposal and the technical proposal to the address below no later than 27 November 2026, 23:59 h.

Geneva Call 

47 chemin de la Chevillarde, CH-1224 Chêne-Bougeries Geneva – Switzerland   

And/or to the following email address

The financial proposal can be sent to: rfpfinance@genevacall.org.

The technical proposal can be sent to: rfp@genevacall.org.

4.           Bid Validity

Proposals are expected to be binding for a period of ninety (90) days from the published response date. Please see RFP attached for more details.

5.           RFP Terms & Conditions

  1. The Request for Proposals is not and shall not be considered an offer by Geneva Call.
  2. All responses must be received on or before the date and time indicated on the RFP.
  3. All proposals will be considered binding offers. Prices proposed must be valid for entire period provided by the respondent.
  4. All awards will be subject to Geneva Call’s contractual terms and conditions and contingent on the availability of donor funding.
  5. Geneva Call reserves the right to accept or reject any proposal or cancel the solicitation process at any time and shall have no liability to the proposing organisations submitting proposals for such rejection or cancellation of the request for proposals.
  6. Geneva Call reserves the right to accept all or part of the proposal when award is provided.
  7. All information provided by Geneva Call in this RFP is offered in good faith. Individual items are subject to change at any time, and all bidders will be provided with notification of any changes. Geneva Call is not responsible or liable for any use of the information submitted by bidders or for any claims asserted therefrom.
  8. Geneva Call reserves the right to require any bidder to enter into a non-disclosure agreement.
  9. The bidders are solely obligated to pay for any costs, of any kind whatsoever, which may be incurred by bidder or any third parties, in connection with the Response. All responses and supporting documentation shall become the property of Geneva Call, subject to claims of confidentiality in respect of the response and supporting documentation, which have been clearly marked confidential by the bidder.

6.           Attachments