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Department: Funding & Services 

Duty Station: Damascus, Syria 

Contract Type: Full-time (100%) 

Direct report: Country Director 

Grade: Coordinator  

Mission 

Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect by Armed Groups, De Facto Authorities (AGDAs) and Provisional Governments for international humanitarian norms, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access. 

Role 

Under the guidance of the Country Director, the finance coordinator works to ensure the efficient management of finance and accounting services for Geneva Call, including cash flows, payments, reporting and compliances on finance and accounting matters. 

Work Relations 

The finance coordinator reports to the Country Director and works closely with other members of the finance and support team in country and the finance team in HQ.  

Duties and Responsibilities 

• Maintain accurate and timely financial accounting records, including processing payments, receipts, payroll, accruals, advances, bank and cash transactions, balance sheet reconciliations, and ensuring all transactions are recorded in the accounting system in accordance with organizational procedures. 

• Support financial planning, budgeting and reporting processes, including the preparation and monitoring of project and country budgets, cash flow forecasts, monthly Budget vs. Actual (BvA) reports, financial analyses, and month-end closing activities, ensuring compliance with HQ deadlines. 

• Ensure compliance with organizational, donor and statutory requirements, including due diligence reviews, financial controls, tax and social security obligations, liaison with relevant authorities, and adherence to local regulatory requirements and best practices. 

• Support the financial management of staff advances, implementing partners and audits, including advance management and reconciliation, partner financial accounting, preparation of supporting documentation, coordination with auditors, and support for donor financial reporting. 

• Maintain effective financial systems and documentation, ensuring accurate reconciliations, proper record-keeping, systematic filing of financial documents, and the availability of complete supporting documentation for all financial transactions and reporting requirements. 

Requirements 

Education (Essential) 

• Masters or Bachelor’s degree in relevant field such as accounting, management, finance, or commerce. 

Experience (Essential) 

• 8 years of progressive experience in finance.  

• 3+ years of experience of accounting principal methods and rules.  

• Knowledge and experience of working with various donors on finance, compliance, accounting, reporting, and donor auditing. 

Experience (Desirable) 

• 4 years of relevant experience in finance function in an INGO. 

• 3+ years of experience of running online systems for accounting, such as expense management systems. 

Job related competencies 

• Financial Management: Expertise in budget preparation and management, financial accounting principles, and creating financial forecasts and reports.  

• Software Proficiency: Skill in using accounting software, donor reporting packages, and Microsoft Excel for data analysis and reporting.  

• Compliance & Audits: Knowledge of relevant financial regulations and compliance standards, as well as experience with internal controls and audits.  

Organisational competencies 

• Understanding and respect for humanitarian principles and the organization’s vision, mission, and confidentiality. 

• Flexibility and adaptability. 

• Collaborative, team-oriented, and solutions-oriented approach. 

Language (Essential) 

• Full professional proficiency in Arabic, written and spoken. 

• Fluency in English, written and spoken is required.  

Why join Geneva Call? 

Geneva Call consists of many diverse nationalities, cultures, languages, and opinions. Geneva Call is an inclusive working environment for all staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, color, sex, national origin, age, religion, disability, or any other protected characteristic. 

This role offers the opportunity to shape policies that protect civilians in conflict zones, contribute to life-saving humanitarian initiatives, and work at the forefront of international legal advocacy. If you are passionate about making a tangible impact in some of the world’s most challenging contexts, we look forward to your application. 

For Application: Please only submit your CV and cover letter, by June 18^th 2026 by following the application link: 

Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate. 

Department: Funding and Services

Duty station: Aleppo, Syria

Contract type: full-time (100%)

Direct report: Finance coordinator

Grade: Officer

Mission

Geneva Call is a neutral and impartial non-governmental organisation dedicated to promoting respect by Armed Groups, De Facto Authorities (AGDAs) and Provisional Governments for international humanitarian norms, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access.

Role

This role has two core functions to deliver in coordination with the Finance Coordinator: First, the efficient management of finance and accounting services for Geneva Call, including cash flows, payments, reporting, and compliance on finance and accounting matters.

Second, providing administrative, operational, and HR support to Geneva Call’s work in Syria, including undertaking procurements, office administration, supporting HR processes and documentation, and maintaining the fixed asset register.

Work Relations

Reports to the Finance Coordinator and works closely with HQ Finance, HR, and Logistics teams, as well as country program staff.

Duties and Responsibilities

Financial Accounting & Compliance

• Maintain accurate daily payment ledgers for cash, receipts, adjustments, advances, accruals, and balance sheet items.
• Record transactions in the accounting system (Continia) for review and approval by the Finance Coordinator – Syria.
• Conduct monthly reconciliations, update Summary of Transactions (SOT) reports, and ensure timely payroll processing.
• Verify compliance with donor and organisational requirements before issuing Purchase Orders.
• Prepare monthly financial reports with complete supporting documentation and maintain updated cash books.

Compliance, Reporting & Audit Support

• Ensure proper supporting documents and systematic filing for all transactions.
• Conduct due diligence checks on suppliers, vendors, staff, and partners before financial commitments.
• Support internal and external audits, including donor-specific audits and statutory requirements.
• Track and manage fund transfers (including Hawala) to the field and monitor advance clearances.
• Maintain adherence to Geneva Call’s financial procedures and donor regulations.

Administration & Logistics

• Execute local procurements in a transparent and accountable manner.
• Manage vehicle fleet and transportation arrangements for staff and program needs.
• Maintain updated contracts for office and guesthouse, ensuring facilities are functional and well-kept.
• Keep the fixed asset register accurate and current.
• Oversee proper filing for contracts, procurement documents, and administrative records.
• Support in the logistical organization of trainings and other public events convened by programme staff.

Human Resources Support

• Provide local HR/Admin Support to the HR Coordinator on but not limited to onboarding and inductions, payroll and tax administration, exit process etc. as may be requested. 

 Coordination & Other Duties

• Participate in relevant coordination meetings and workshops related to finance, HR, administration, and logistics.
• Support program teams with activity reporting and provide training on administrative procedures.
• Prepare accurate monthly cash flow forecasts in collaboration with field teams.
• Perform any other duties as assigned by the Finance Coordinator or Program Coordinator.

Requirements

Education (Essential)

• Completed Higher Education in relevant field such as management, or Finance, commerce.

Experience (Essential)

• 3+ years of relevant finance experience.
• Knowledge of accounting principles, donor compliance and audits.
• Experience preparing financial reports and forecasts.

Experience (desirable)

• Experience working within an INGO or NGO.
• 2+ years of experience with accounting systems.

Job-related Competencies

• Strong knowledge of financial accounting principles, donor compliance, and INGO finance regulations.
• Proficiency in Continia or similar online accounting software and advanced MS Excel skills.
• Excellent organisational skills and attention to detail in record-keeping.
• Strong communication and interpersonal skills with ability to work with remote teams.
• Ability to work independently, take initiative, and maintain confidentiality.

Organisational Competencies

• Good report writing, communication, and presentation skills.
• Organized personality with strong record-keeping abilities.
• Strong interpersonal skills and ability to collaborate with colleagues from diverse cultural backgrounds.
• Flexible and adaptable to change in a fast-paced environment.
• High degree of integrity, discretion, and respect for confidentiality.

Language (Essential)

• Intermediate proficiency in written and spoken English is required.

Additional information

• The incumbent must be willing and able to travel at short notice.
• Testing and interviewing will be used as a form of screening.
• Initial appointment is subject to satisfactory professional references.
• Additional background checks may be required.

Why join Geneva Call?

Geneva Call consists of many diverse nationalities, cultures, languages, and opinions fostering an inclusive working environment for all staff.

As a Finance and Administration Officer, you will play a key role in ensuring the effective financial and administrative management of our operations, directly supporting the delivery of humanitarian programmes in challenging environments. Your work will contribute to maintaining strong financial controls, compliance, and operational efficiency, enabling Geneva Call to fulfil its mission of protecting civilians and promoting respect for humanitarian norms.

For Application: Please only submit your CV and cover letter, by June 18^th, 2026.

Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.

Geneva Call consists of many diverse nationalities, cultures, languages, and opinions. Geneva Call is an inclusive working environment for all staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, color, sex, national origin, age, religion, disability, or any other protected characteristic.

Poste: Assistant(e) MEAL

Départment: MEAL

Lieu d’affectation: Bunia – RDC

Type de contrat: temps plein (100%)

Grade: Assistant

Supervision directe: Coordinateur MEAL

Mission

Geneva call est une organisation non gouvernementale neutre et impartiale dédiée à la promotion du respect par les groupes armés et les autorités de facto (AGDA) des normes humanitaires internationales dans les conflits armés et autres situations de violence, en particulier celles liées à la protection des civils. L’Appel de Genève concentre ses efforts sur l’interdiction de l’utilisation des mines antipersonnel, la protection des enfants contre les effets des conflits armés, l’interdiction de la violence sexuelle dans les conflits armés, l’élimination de la discrimination entre les sexes, la protection des infrastructures civiles, et assurer l’accès humanitaire.

Pourquoi ce poste ?

L’Assistant(e) MEAL (Suivi, Évaluation, Redevabilité et Apprentissage) contribuera à la mise en œuvre efficace des stratégies de suivi, d’évaluation, de redevabilité et d’apprentissage au sein de Geneva Call en RDC.

Relations de travail

Le/la titulaire travaillera sous la supervision du Coordinateur MEAL pour les questions MEAL des programmes de Geneva Call. Il /elle collaborera étroitement avec les équipes programme, les OSC partenaires, les consultants, les enquêteurs et les communautés bénéficiaires.

Rôle et responsabilités

Suivi, Evaluation et Reporting

• Appuyer la gestion du cycle de projet et mettre en œuvre les plans et outils MEAL (suivi des indicateurs, collecte, bases de données, enquêtes et évaluation Baseline, Midline, Endline).
• Concevoir des outils de collecte et contribuer à la définition des indicateurs, cadres logiques et cibles des projets.
• Collecter, saisir, analyser les données et produire des rapports réguliers pour le suivi des performances et les donateurs.
• Assurer la qualité, la cohérence et la visualisation des données (contrôles, dashboards, analyses géospatiales).
• Coordonner avec les équipes et partenaires, participer aux enquêtes, visites terrain et réunions pour améliorer les projets et partager les bonnes pratiques. Assurer la mise en œuvre des plans MEAL, des outils de suivi des indicateurs et d’autres outils MEAL pertinents pour les projets GC

Redevabilité et MGP

• Mettre en place conformément aux procédures opérationnelles standard (SOPs) le mécanisme de gestion des plaintes et retour d’information communautaires 
• Soutenir la mise en œuvre des différents mécanismes d’engagement communautaire et de retour d’information dans le cadre de la redevabilité
• Aider les OSC partenaires dans la mise en place des mécanismes de redevabilité et retour d’information communautaire
• Enregistrer et suivre les plaintes, conformément au SOP et les traiter de manière opportune, sûre et responsable 
• Soutenir les équipes Programme dans l’organisation des ateliers de reddition des comptes envers les communautés bénéficiaires 

Apprentissage & Capitaliation

• Documenter systématiquement les leçons apprises et les succès/réussites et échecs générer par la mise en œuvre des projets/programmes et lors des ateliers de revue pour améliorer les futurs projets 
• Rédiger des études de cas, des histoires de succès (success stories) et des rapports de capitalisation 
• Organiser et animer des réunions ou ateliers de réflexion et de partage d’enseignements (leçons tirées) avec les équipes programme de Geneva Call 
• Partager les leçons apprises avec les communautés, les partenaires et les parties prenantes et formuler des recommandations basées sur l’analyse des données pour adapter la programmation

Partenariats

• Former les personnels des OSC partenaires de Geneva Call sur l’utilisation des outils de collecte, analyse de données et l’intégration du genre et intersectionnalité dans les interventions 
• Développer et harmoniser des outils de suivi (matrices, fiches de collecte) pour assurer la cohérence des données entre les partenaires et l’organisation Geneva Call 
• Effectuer des missions de supervision pour vérifier la qualité des informations recueillies par les partenaires et apporter des corrections si pertinentes 
• Veiller à la mise en place et au bon fonctionnement de mécanismes de gestion des plaintes, des feedbacks et retours d’information dans les zones d’intervention des partenaires.
• Compiler les rapports mensuels/trimestriels des partenaires, aider à l’analyse des indicateurs et favoriser la capitalisation des leçons apprises.

Communication/ Media

• Collecter les données qualitatives et quantitatives pour élaborer des études de cas, des impacts clés, des histoires de réussite (success stories) et des rapports d’activité basés sur les évidences
• Transformer les données brutes en preuves tangibles d’impact.
• Documenter les succès des projets et témoignages tout en assurant une visibilité basée sur des faits 
• Assurer la complétude périodique du Template de documentation des succes stories GC 

Critères

Éducation

• Diplôme universitaire de Bac +3 ou Bac+5 en développement rural, droit, sociologie, statistique, informatique, économie, sciences politiques, ou tout autre diplôme équivalent au domaine social

Expérience Professionnelle

• Expérience professionnelle avérée d’au moins 3 ans dans le domaine de suivi, évaluation, apprentissage et redevabilité et gestion de bases de données des projets humanitaires
• Au moins 2 à 3 ans d’expérience dans la mise en œuvre de cadres MEAL, la collecte de données sur le terrain et le suivi des indicateurs de projets 
• Expérience dans la conduite d’enquêtes, de focus groups et d’entretiens avec capacités de synthèse et d’analyse et rédaction de rapport et revue de vie 
• Expérience dans la gestion des bases de données, nettoyage d’informations et production des rapports de qualité 
• Expérience dans la mise en place et soutien aux mécanismes de feedback et de plainte des bénéficiaires 
• Une expérience préalable au sein d’ONG internationales ou nationales est fortement souhaitée

Compétences liées au poste

• Maîtrise avancée de MS Office (Excel, Word, PowerPoint), logiciels de cartographie QGIS, logiciels de visualisation des données Power BI et autres 
• Expérience avérée dans la conception de formulaires électroniques (KoboCollect, ODK. ONA, Akvo flows), Importation de données (Excel, SQL, Cloud), nettoyage et analyse des données quantitative/qualitative (Excel, Invivon, SPSS, ou équivalent) 
• Excellentes capacités dans la programmation et l’utilisation terrain d’outils d’enquête et de collecte de données (y compris les autres outils digitaux) 
• Rigueur, autonomie, organisation, respect de délais, capacité à travailler sous pression et dans des contextes multiculturels comme notamment celui de l’Ituri

Langues (essentielles)

• Excellent niveau de français (oral et écrit)
• Connaissance de l’anglais
• Maitrise du Kiswahili et Lingala parlé en Ituri

Informations supplémentaires

• Le/la titulaire doit être prêt et capable de voyager à court préavis
• Les tests et les entrevues seront utilisés comme une forme de sélection
• La nomination initiale est soumise à des références professionnelles satisfaisantes
• Des vérifications supplémentaires des antécédents peuvent être nécessaires

Pourquoi rejoindre l’Appel de Genève ?

En rejoignant Geneva Call en tant qu’Assistant(e) MEAL, vous contribuerez directement à améliorer la qualité, la redevabilité et l’impact de nos programmes humanitaires dans des contextes complexes. Vous intégrerez une organisation engagée dans la protection des civils et la promotion du respect des normes humanitaires, tout en développant vos compétences en suivi, évaluation, apprentissage et redevabilité au sein d’une équipe dynamique et multiculturelle.

Pour candidater:

Veuillez soumettre uniquement votre CV et votre lettre de motivation, au plus tard le 20 Juin 2026.

Notre équipe RH évaluera minutieusement votre profil en fonction des exigences du poste pour lequel vous avez postulé. Comme nous recevons un bon nombre de candidatures pour tous les postes annoncés par l’Appel de Genève, il n’est pas possible de communiquer le résultat de nos décisions à chaque candidat individuellement. Par conséquent, seuls les candidats présélectionnés seront contactés par l’équipe des RH pour les inviter à un test écrit – et aux étapes suivantes s’ils sont qualifiés, c’est-à-dire un entretien et d’autres évaluations jugées appropriées.

Geneva Call réunit des collaborateurs et collaboratrices de nationalités, cultures, langues et opinions diverses. L’organisation promeut un environnement de travail inclusif pour l’ensemble de son personnel. Les candidatures de toute personne qualifiée sont vivement encouragées, sans distinction de race, de couleur, de sexe, d’origine nationale, d’âge, de religion, de handicap, d’orientation sexuelle ou d’identité de genre.

Department: Operations

Duty Station: Erbil – Iraq

Contract Type: Full-time (100%)

Mission

Geneva Call is a neutral and impartial non-governmental organisation dedicated to promoting respect by Armed Groups, De Facto Authorities (AGDAs) and Provisional Governments for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access.

Role

The Country Director (CD) provides strategic leadership and representation for Geneva Call in Iraq. As the most senior representative of Geneva Call in the country, the CD is responsible for the overall planning, coordination, implementation, and development of country operations. This includes the qualitative implementation of Geneva Call’s humanitarian engagement and diplomacy (humanitarian dialogue, research, community-based approach), advocacy, fundraising, representation, and the management of financial and human resources.

The CD Iraq reports administratively and technically to the Director of Operations and directly manages the country team.

Work Relations

Internal:

• Collaborates with regional and HQ units, including Programme, Policy Research and Legal (PRL), MEAL, Safety and Security, Global Engagement, Donor Relations, Finance, Logistics, and HR teams.

• Manages the country mission; coordinates with thematic/technical advisors and functional leads at HQ.

External:

• Represents Geneva Call to national and local authorities, donors, UN agencies, INGOs, civil society actors, AGDAs and Provisional Governments where applicable.

• Represents Geneva Call in national and international forums and builds strategic partnerships.

Duties and Responsibilities

Strategy and programme implementation

•Analyses the humanitarian and security situation in Iraq to identify key areas of work for Geneva Call.

• Ensures the fulfillment of Geneva Call’s core mission to promote IHL with AGDAs and Provisional Governments with focus on addressing protection threats to vulnerable populations.

• Provides leadership, quality delivery and management, and streamlines monitoring, evaluation, and learning for the country programme, in alignment with Geneva Call’s strategy. Ensures programmes are monitored and evaluated effectively.

• Manages, supervises, and coordinates all activities in-country related to the implementation of Geneva Call’s projects in the country, adhering to proposal guidelines, indicators, budgets, and work plans. Promotes the sharing of learning internally and externally, using results to inform programme decisions and enhance institutional knowledge.

Safety and security management

• Oversees safety and security protocols and risk management plans for staff and operations.

• Conducts regular context and risk analyses to ensure safety and operational viability.

• Manages security in line with Geneva Call’s policies and standards.

Mission management and coordination

• Manages the country mission team, and has on average 2 to 4 direct reports, depending on the size of the mission. Is accountable for all leadership processes in-country such as performance management, duty of care, attendance.

• Ensures transparent financial management and compliance with internal procedures, policies, code of conduct and local laws.

Fundraising and resource mobilisation

• Develops and implements a country fundraising strategy to secure necessary resources.

• Leads the preparation of project proposals and donor submissions, ensuring contextual relevance.

• Fosters relationships with donors and identifies new funding opportunities.

Advocacy and communication

• Represents Geneva Call’s interests with government bodies, donors, and key stakeholders.

• Actively participates in clusters and working groups relevant to Geneva Call’s mission.

• Advocates for Geneva Call’s initiatives to enhance civilian protection and adherence to IHL.

Requirements

Education (Essential)

• A Master’s degree (preferred) or a bachelor’s degree in political or social sciences, International Humanitarian Law (IHL), Human Rights, or a related field relevant to the role.

Experience (Essential)

• A minimum of 12 years of experience in humanitarian organisations, with a strong preference for at least 15 years, including at least 2 years in a Country Director role.

• Out of total required experience, minimum 7 years’ experience of working in conflict affected contexts.

• Proven experience in managing multi-donor programmes, teams (including expatriates), and complex operations.

• Strong background in financial and donor management, capacity building, and security management.

Experience (Desirable)

• Experience in working with armed groups, De Facto Authorities and Provisional Governments is a strong plus.

• Proposal writing and donor reporting skills.

• Experience working on programmes related to civilian infrastructure and/or rule of law.

Job related competencies

• Strong organisational and analytical skills with an entrepreneurial mindset.

• Solid diplomatic skills with the ability to communicate with high-level interlocutors.

• Knowledgeable and passionate about political and security affairs. Extensive knowledge of security management.

• Fundraising, project cycle management, and budget management.

• Strong risk-planning and problem-solving skills.

• Capacity to meet deadlines under time pressure.

• Negotiation and interpersonal skills.

• Knowledge of International Humanitarian Law (IHL) or International Human Rights Law is a strong asset.            

Organisational competencies

• Understanding and respect for humanitarian principles and the organisation’s vision, mission, and confidentiality.

• Flexibility and adaptability.

• Collaborative, team-oriented, and solutions-oriented approach.

• Upholds and promotes the highest ethical and professional standards in alignment with organisational values.

• Understands how to navigate in a matrix organisation.

Languages

• Fluency in English and Arabic is required.

• Proficiency in French, Spanish, or other languages is a strong advantage.

Why join Geneva Call?

This is a unique opportunity to lead impactful humanitarian engagement in complex conflict environments while contributing to the protection of vulnerable communities. It is also a unique chance to combine strategic leadership, diplomacy, and operational management within an organization recognized for its principled engagement with armed actors and commitment to humanitarian norms. If you are motivated by combining operational impact, strategic leadership, and humanitarian purpose, this position offers you the possibility to make a tangible and lasting contribution where it matters most. We look forward to your application.

How to apply

Geneva Call consists of many diverse nationalities, cultures, languages, and opinions. Geneva Call is an inclusive working environment for all staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation, and gender identity.

For Application: Please only submit your CV and cover letter by June 19th, 2026, by following the application link below:

Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.

Department: Operations

Duty Station: Aden, Yemen

Contract Type: Full-time (100%)

Mission

Geneva Call is a neutral and impartial non-governmental organisation dedicated to promoting respect by Armed Groups, De Facto Authorities (AGDAs) and Provisional Governments for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access.

Role

The Country Director (CD) provides strategic leadership and representation for Geneva Call in Yemen. As the most senior representative of Geneva Call in the country, the CD is responsible for the overall planning, coordination, implementation, and development of country operations. This includes the qualitative implementation of Geneva Call’s humanitarian engagement and diplomacy (humanitarian dialogue, research, community-based approach), advocacy, fundraising, representation, and the management of financial and human resources.

The CD Yemen reports administratively and technically to the Director of Operations and directly manages the country team.

Work Relations

Internal:

• Collaborates with regional and HQ units, including Programme, Policy Research and Legal (PRL), MEAL, Safety and Security, Global Engagement, Donor Relations, Finance, Logistics, and HR teams.

• Manages the country mission; coordinates with thematic/technical advisors and functional leads at HQ.

External:

• Represents Geneva Call to national and local authorities, donors, UN agencies, INGOs, civil society actors, AGDAs and Provisional Governments where applicable.

• Represents Geneva Call in national and international forums and builds strategic partnerships.

Duties and Responsibilities

Strategy and programme implementation

•Analyses the humanitarian and security situation in Yemen to identify key areas of work for Geneva Call.

• Ensures the fulfillment of Geneva Call’s core mission to promote IHL with AGDAs and Provisional Governments with focus on addressing protection threats to vulnerable populations.

• Provides leadership, quality delivery and management, and streamlines monitoring, evaluation, and learning for the country programme, in alignment with Geneva Call’s strategy. Ensures programmes are monitored and evaluated effectively.

• Manages, supervises, and coordinates all activities in-country related to the implementation of Geneva Call’s projects in the country, adhering to proposal guidelines, indicators, budgets, and work plans. Promotes the sharing of learning internally and externally, using results to inform programme decisions and enhance institutional knowledge.

Safety and security management

• Oversees safety and security protocols and risk management plans for staff and operations.

• Conducts regular context and risk analyses to ensure safety and operational viability.

• Manages security in line with Geneva Call’s policies and standards.

Mission management and coordination

• Manages the country mission team, and has on average 2 to 4 direct reports, depending on the size of the mission. Is accountable for all leadership processes in-country such as performance management, duty of care, attendance.

• Ensures transparent financial management and compliance with internal procedures, policies, code of conduct and local laws.

Fundraising and resource mobilisation

• Develops and implements a country fundraising strategy to secure necessary resources.

• Leads the preparation of project proposals and donor submissions, ensuring contextual relevance.

• Fosters relationships with donors and identifies new funding opportunities.

Advocacy and communication

• Represents Geneva Call’s interests with government bodies, donors, and key stakeholders.

• Actively participates in clusters and working groups relevant to Geneva Call’s mission.

• Advocates for Geneva Call’s initiatives to enhance civilian protection and adherence to IHL.

Requirements

Education (Essential)

• A Master’s degree (preferred) or a bachelor’s degree in political or social sciences, International Humanitarian Law (IHL), Human Rights, or a related field relevant to the role.

Experience (Essential)

• A minimum of 12 years of experience in humanitarian organisations, with a strong preference for at least 15 years, including at least 2 years in a Country Director role.

• Out of total required experience, minimum 7 years’ experience of working in conflict affected contexts.

• Proven experience in managing multi-donor programmes, teams (including expatriates), and complex operations.

• Strong background in financial and donor management, capacity building, and security management.

Experience (Desirable)

• Experience in working with armed groups, De Facto Authorities and Provisional Governments is a strong plus.

• Proposal writing and donor reporting skills.

• Experience working on programmes related to civilian infrastructure and/or rule of law.

Job related competencies

• Strong organisational and analytical skills with an entrepreneurial mindset.

• Solid diplomatic skills with the ability to communicate with high-level interlocutors.

• Knowledgeable and passionate about political and security affairs. Extensive knowledge of security management.

• Fundraising, project cycle management, and budget management.

• Strong risk-planning and problem-solving skills.

• Capacity to meet deadlines under time pressure.

• Negotiation and interpersonal skills.

• Knowledge of International Humanitarian Law (IHL) or International Human Rights Law is a strong asset.            

Organisational competencies

• Understanding and respect for humanitarian principles and the organisation’s vision, mission, and confidentiality.

• Flexibility and adaptability.

• Collaborative, team-oriented, and solutions-oriented approach.

• Upholds and promotes the highest ethical and professional standards in alignment with organisational values.

• Understands how to navigate in a matrix organisation.

Languages

• Fluency in English and Arabic is required.

• Proficiency in French, Spanish, or other languages is a strong advantage.

Why join Geneva Call?

This is a unique opportunity to lead impactful humanitarian engagement in complex conflict environments while contributing to the protection of vulnerable communities. It is also a unique chance to combine strategic leadership, diplomacy, and operational management within an organization recognized for its principled engagement with armed actors and commitment to humanitarian norms. If you are motivated by combining operational impact, strategic leadership, and humanitarian purpose, this position offers you the possibility to make a tangible and lasting contribution where it matters most. We look forward to your application.

How to apply

Geneva Call consists of many diverse nationalities, cultures, languages, and opinions. Geneva Call is an inclusive working environment for all staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, color, sex, national origin, age, religion, disability, sexual orientation, and gender identity.

For Application: Please only submit your CV and cover letter by June 20th, 2026, by following the application link below:

Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short-listed candidates will be contacted by the HR team to invite them for written test – and the steps afterwards if they qualify i.e., interview and other assessments as deemed appropriate.

Department: Funding & Services – Donor Relations Unit
Contract type: Permanent contract, Full-time (100%), Belgian contract
Duty station: Brussels, Belgium
Preferred start date: 1st of July 2026

*This position is open to candidates who are legally entitled to work in Belgium (EU)*

*Candidates who have previously applied for this position do not need to reapply, as their application is already under consideration*

Mission

Geneva Call is a neutral and impartial non-governmental organisation dedicated to promoting respect by armed groups, de facto or provisional authorities (AGDAs) for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians. Geneva Call focuses its efforts on banning the use of anti-personnel mines, protecting children from the effects of armed conflict, prohibiting sexual violence in armed conflict, working towards the elimination of gender discrimination, protecting civilian infrastructure, and ensuring humanitarian access.

Role

As part of the Donor Relations’ team, the Donor Relations Coordinator is responsible for ensuring the excellence of relationship management of donors (creating and nurturing relationships of trust) and providing relevant support to the fundraising activities throughout the organization. This includes leadership, coordination, facilitation and tracking of the various donor engagements from identification, initial cultivation and solicitation, through ongoing stewardship and relationship management. While donor relations are a shared responsibility at different levels and intersections, the Donor Relations Coordinator, leads & coordinates aspects of the relationships that run across the organization and that are related to donors within her/his portfolio.

Duties & Responsibilities

The main role of a Donor Relations Coordinator is to identify, cultivate and maintain positive relationships with donors within the assigned portfolio by supporting fundraising activities, providing personalized communication and stewardship, managing donor information and evaluating donor engagement to inform strategic efforts. The Donor Relations Coordinator serves as the focal point for optimising relations and providing relevant support to fundraising activities throughout the organization. The position also plays a proactive role in identifying new donors, funding instruments, and emerging opportunities within existing donor structures, ensuring that funding gaps are anticipated and addressed in collaboration with relevant teams. The coordinator contributes to enhancing Geneva Call’s visibility and positioning through targeted engagement initiatives, technical briefings, and events, and by bridging fundraising efforts with broader advocacy and communication platforms.

Identification of funding opportunities

• Conduct research to identify prospective instruments for fundraising within assigned donors, assess their priorities, funding focus and interests, and develop strategies for cultivation and solicitation.
• Identify and monitor funding opportunities, developments, potential partners & their timing and requirements, according to the Geneva Call’s thematic and geographic priorities and programmatic needs.
• Ensure regular communication within Headquarters (HQ), regional and country offices on funding related meetings and interactions with assigned donors at country and capital level.
• Assist in the planning and execution of fundraising events, including donor cultivation events.
• Actively identify and engage with emerging funding mechanisms, multi-donor pooled funds, and innovative financing instruments relevant to Geneva Call’s mission.
• Follow-up on the internal tracking of the funding gaps across Geneva Call’s portfolio and coordinate timely follow-up with programmatic and management teams to develop proactive engagement strategies and proposals for the assigned donors.
• Collaborate with thematic and communication teams to develop tailored pitches, concept notes, or technical presentations to capitalise on new opportunities and position Geneva Call strategically with donors.

Donor engagement and cultivation of relationships

• Develop and maintain strong relationships with assigned donors, ensuring positive interactions and engagement.
• Serve as a point of contact for assigned donors, providing them with updates on organizational activities, impact reports, and other relevant information.
• Implement stewardship strategies to recognize and retain assigned donors, such as exclusive events, donor appreciation programmes, and personalized communications.
• Develop and manage relationships with relevant donors’ instruments & representatives and serve as the primary Geneva Call’s focal point for fundraising purposes within the assigned donors.
• Represent and/or coordinate the representation of Geneva Call at different levels involving fundraising responsibilities, while engaging with relevant stakeholders in the assigned donors.
• Plan and accompany high-level meetings with assigned donors for the relevant staff of Geneva Call as per needs identified.
• Support relevant headquarters and field colleagues in establishing and building relationship with assigned donors and in the development of targeted institutional messaging to support overall engagement.
• Proactively organize and coordinate technical briefings, donor roundtables, and other targeted events or initiatives to strengthen donor confidence, increase visibility, and position Geneva Call as a key humanitarian partner.
• Develop joint initiatives that bridge fundraising objectives with advocacy and communication efforts, ensuring consistent and strategic messaging across different fora.
• Coordinate with other departments, such as Country Offices, Regional Units, finance, and HR to ensure alignment in donor communications and stewardship efforts.

Application development & grant negotiations

• Coordinate strategic positioning opportunities with assigned donors (consultations, discussions, forums and others) linked to potential funding opportunities.
• Support proposal/application development to assigned donors by providing donor-specific guidance on requirements, practices and interests.
• Serve as liaison with donors in grant negotiations.
• Ensure that funding applications are informed by proactive donor intelligence and aligned with both Geneva Call’s strategic priorities and the donors’ evolving agendas.

Data Management

• Maintain accurate records of donor information and interactions in the organization’s database, ensuring data integrity and compliance with privacy regulations.
• File records of correspondence related to pre-award grant activities and grant related documentation (full packages of final submissions, full packages of donor contract & annexes, reporting templates – narrative, financial, payment requests, and any other related templates as per donor rules, guidelines, other requirements, etc.) within the organizations grants management files.
• Track and analyse donor engagement metrics, such as retention rates, donation patterns, and event attendance, to evaluate the effectiveness of donor engagement and cultivation strategies to inform future initiatives.
• Stay informed about best practices in donor relations and fundraising, seeking opportunities for professional development and implementing innovative approaches to enhance donor engagement and support.
• Regularly update donor and funding opportunity mapping, ensuring the organization maintains a real-time overview of funding trends, priorities, and potential prospects.

Additional responsibilities

• Regularly travel to assigned donors’ capitals and HQ to support donor relations and fundraising activities.
• When required and relevant, travels to field missions to support Geneva Call’s field missions.
• Actively contribute to institutional efforts aimed at increasing Geneva Call’s visibility through public and donor-focused events, side meetings, and joint advocacy or communication opportunities.

Work Relations

• Reports to the Deputy Head of Donor Relations, directly coordinates with the relevant units at HQ and in Brussels, regional and country level as appropriate for support on assigned donors’ engagement and funding related topics.
• Collaborates with the Advocacy and Communications teams to ensure fundraising initiatives are strategically linked with broader advocacy and outreach efforts.
• Administrative line management is provided by the Head of the Brussels Office.

Requirements

Education (essential)

• An advanced university degree in a relevant field such as, Development or Social studies, International Human Rights Law, International Relations, etc.

Experience (essential)

• At least 8 years of work experience in donor relations and fundraising in the fields of development cooperation, peace building and/or humanitarian aid.
• Proven experience in donor engagement and cultivation, and successful fundraising and grant negotiation.
• Knowledge of the funding instruments/mechanisms and priorities, of assigned donors.
• Strong diplomatic, networking, advocacy, and external representation skills.
• Proven experience in project design, implementation and performance management.
• Understanding of budget development and financial planning.

Organisational competencies

• Understanding and respect for humanitarian principles and the organisation’s vision, mission and confidentiality.
• Flexibility and adaptability.
• Collaborative, team‑oriented and solutions‑oriented approach.
• Uphold Geneva Call’s core values: humanity, neutrality, impartiality, accountability, dedication and respect.

Languages

• Fluency in English, oral and written, is required.
• Knowledge of French or another EU language is an asset.

Personal skills

• Ability to work independently and as part of a team.
• Ability to prioritize and manage complex functions.
• Sensitivity to/understanding of political and conflict dynamics.

Additional information

Performance Management

The employee will be accountable for the responsibilities and the competencies described in this job description. Performance reviews will be conducted in accordance with Geneva Call’s Performance Management guidelines using the job description, the individual work‑ and professional development plan, and the competency framework.

Conflict of Interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to Geneva Call’s principles and values, or whose previous position could engender safety issues for co‑workers at Geneva Call, will be excluded from this selection process.

Why join Geneva Call?

Geneva Call consists of many diverse nationalities, cultures, languages and opinions. Geneva Call is an inclusive working environment for all staff. Applications are particularly encouraged from all qualified candidates without distinction on the grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.

This role offers the opportunity to contribute directly to humanitarian initiatives by cultivating relationships with key donors, supporting fundraising efforts and ensuring compliance that enables Geneva Call’s mission to protect civilians in conflict zones. If you are passionate about making a tangible impact and excel at relationship management, we look forward to your application.

For Application Please only submit your CV and cover letter by June 8th, 2026, by following the application link:

Our HR team will meticulously evaluate your profile in line with the requirements of the post you have applied for. Since we receive a good number of applications for all the positions Geneva Call advertises, it is not possible to communicate the results of our decisions with every candidate individually. Therefore, only the short‑listed candidates will be contacted by the HR team to invite them for a written test – and the steps afterwards if they qualify, i.e., interview and other assessments as deemed appropriate.