Geneva Call is a neutral and impartial non-governmental organization dedicated to promoting respect by armed non-State actors (ANSAs) for international humanitarian norms in armed conflict and other situations of violence, in particular those related to the protection of civilians.

Appel de Genève/Geneva Call is a private, not-for-profit humanitarian organization founded in 1998 under Swiss law.


The Operations Coordinator for NAME is hired for a limited period at first and is responsible for coordinating the opening, launch and maintenance of GC program in NAME Region and support the region in enhancing security management of countries and regional levels. The current Term of Reference are initially for a six-month period of time with possibility of extention.


For all tasks: The job holder respects the confidentiality of all administrative, financial and HR information


Coordinate efficient offices and country program set up in line with internal regulation, national law and safety requirements;
Act as operational coordination nexus between country programmes and HQ;
Ensure country level operations are comprehensively coordinated and respond to the highest quality standards;
In the absence of a Head of Mission, directly supervise and manage country programme.
Ensure the country offices maintain highest standards in terms of administrative and financial management;
In coordination with the Head of Region, establish and maintain relations with relevant stakeholders.


Leading, managing and developing staff

In conjunction with the Head of Mission, supports the development of field staff to ensure the effective management and delivery of work in country including persons responsible for programmes.
In the absence of a Head of Mission, ensure that staff in country carries out the implementation, monitoring and evaluation of programmes.
Support quality and timely programme development, implementation and monitoring

Maintain an up to-date overview of operational matters in the region, with knowledge of Geneva Call’s activities in country offices.
Ensure country projects are coordinated and implementing comprehensively, timely and with cost efficiently to maximize impact;
Provide guidance to Head of Mission in program development, implementation and monitoring in line with GC’s procedures and donor requirement;
Renforce Security management

Ensure that the security framework is defined and strictly implemented in country offices under her/his responsibility;
Report any important security-related information to the Head of Region;
Consider “do no harm” principles and conflict sensitivity in coordinating programme design and implementation.
Main qualifications

A graduate degree or equivalent experience in international relations/another humanitarian field
Understanding of International Humanitarian Law is an asset
At least 7 years of relevant experience in a humanitarian organization working in conflict areas, including in managing teams of at least 2 people
Proven track record of field work experience with INGOs in development and emergency contexts
Experience of successfully fundraising and dealing with institutional donors and international donors
Proven experience in project management including budget, HR, process and report management
Excellent English (written and oral);
Ability to work under pressure and in conflict‐affected settings, and to handle numerous tasks simultaneously
Diplomatic, management, coaching and training skills
Strong organisational and reporting skills
Experience of remote management of staff
Willingness and ability to travel at short notice to the Middle East.
Arabic Fluent
Conflict of interest

Any candidate affiliated to, or openly supporting, one or more interest groups opposed to the Foundation’s principles and values, or whose previous position could engender safety issues for co-workers at Appel de Genève/Geneva Call, will be excluded from this selection process.


·         Position: 100%

·         CDM contract, based in Geneva

.         Application are received until 15.01.2020


To apply, please send your cover letter, CV, work certificate / recommendation letter and diploma in PDF format to, Ref: “OpCoNAME”.

All applications will be kept confidential.  Please note only shortlisted candidate will be contacted for further process.


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